Exclusive new launch!
Hunter the Polar Bear lives happily in his frozen Arctic home yet as the ice starts to melt he finds himself in a tricky situation. As help comes from high above him, Hunter is in a race against time to get back to the ice.
Hunter’s Icy Adventure is the fifth book in the highly acclaimed number one bestselling Wild Tribe Heroes series of true environmental issues.
This engaging story about the global problem of climate change highlights to children the relationship between humans and wildlife, and the dangers animals face in their own natural habitats. Stunning artwork captures the imagination of young readers and brings to life a very real threat to our oceans.
Hunter's Icy Adventure is based on true events and it is this powerful message which invites children and adults alike to question the impact of climate change on our environment. With ideas and activities which reinforce the story this is a book which will inspire children to make changes to the world around them.
- Learn how climate change and melting ice caps are affecting our animals and birds
- Explains what climate change is and how we can all help
- Learn fascinating facts about polar bears
- Perfect for a bedtime story and to share with your school
- Great for parents, grandparents, preschool and primary school
We also have signed copies of Duffy's Lucky Escape (the engaging story of the relationship between humans and wildlife, and the dangers turtles face in their own natural habitats due to plastic pollution), Marli's Tangled Tale (based on the true tale of a little puffin who becomes entangled in balloon litter), Nelson's Dangerous Dive (based on the true events after a humpback whale became entangled in ghost fishing nets) and Buddy's Rainforest Rescue (the captivating story based on the true tale of an orangutan and the problems of palm oil destruction in rainforests).
The Wild Tribe Heroes series of books guides young readers through the issues in a gentle and friendly way together with further information to inspire children to make changes to their own and their families lives.
Ellie has sold over 30,000 books in the series, in just 2 years. They are No.1 Bestselling books and she received personal letters of congratulations from Sir David Attenborough and Prince Charles. They have also been featured in national media - BBC, ITV, Guardian, Huffington Post and Mail on Sunday.
Ellie has reached over a million children in schools worldwide and her books are translated into 15 different languages so far.
Please note Royal Mail are experiencing delays due to staffing shortfalls and increased mail volumes. Some orders are taking up to 2 weeks to arrive after we have posted them.
We strongly advise you opt for a tracked method of postage.
We are dispatching as set out below. 24, 24 Tracked, 48 Tracked ordered by noon are packed and posted the same day. If you would like to ensure your order is despatched quickly, please choose these shipping options and not Free Standard Delivery or Standard Delivery (£2.49).
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Free Standard Delivery over £40 (UK only) - 7-10 days
Your order will arrive up to 10 days you receive the shipping confirmation email. Please see the above note on Royal Mail delays at distribution centres.
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Royal Mail 24 £3.75 - 1-3 working days (not guaranteed - see below*)
Royal Mail 24 Tracked* £4.75 - 1-2 working days (not guaranteed - see below*)
*You must order by 12:00 (noon) for your order to be posted the same day (Monday - Friday). This is a Royal Mail 24 service which is not guaranteed but best endeavours on behalf of Royal Mail to deliver your order 24 hours after posting. Please see the above note on Royal Mail delays at distribution centres.
*Tracked: Choosing this service will provide you with end-to-end tracking plus a predicted day and estimated time of delivery by SMS and/or email.
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Royal Mail 48 Tracked* £3.49 - 2-4 working days (not guaranteed - see below*)
You must order by 12:00 (noon) for your order to be posted the same day (Monday - Friday). This is a Royal Mail 48 service which is not guaranteed but best endeavours on behalf of Royal Mail to deliver your order 48 hours after posting. Please see the above note on Royal Mail delays at distribution centres.
*Tracked: Choosing this service will provide you with end-to-end tracking plus a predicted day and estimated time of delivery by SMS and/or email.
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Standard Delivery £2.49 under £40 (UK) - 7-10 days
Your order will arrive up to 10 days you receive the shipping confirmation email. Please see the above note on Royal Mail delays at distribution centres.
Please note:
If you order after noon on Friday, your order will be posted the following Monday. There are no mail collections on Saturdays.
If you order on a Bank Holiday, or when we have our annual Christmas shutdown, your order will be posted the next working day.
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Undelivered Orders
It is the customer's responsibility to check all delivery address details are correct before completing your purchase. Orders that go missing or are delivered to an incorrect address cannot be retrieved or replaced by us, if the delivery details were incorrect.
If your item is returned to us undelivered (for an incorrect postal address, not collected from courier in time, etc.), you will need to pay the full postage cost (i.e. £3.00 for a Royal Mail small parcel) to have your order resent to you.
We cannot refund orders that have not been delivered until 10 working days have passed since we posted it. They are still in the Royal Mail network and on their way.
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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Returns made outside of the UK must be paid for by the customer.
To be eligible for a return, your item must be unused, saleable and in the same condition that you received it. It must also be in the original undamaged packaging. We cannot refund your delivery cost.
Unfortunately we cannot accept returns on toothbrushes, toiletries & cosmetics (including toothpaste, sunscreen and make-up), sanitary products (pads, pants & cups), tights & socks, or underwear.
We also cannot send a pre-paid label for an exchange if you did not receive your requested colour or pattern for a product that states we will send you one at random. We do our best to fulfil your requests based on the stock on hand. If you which to exchange such items, you can do so by paying the return postage yourselves.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Returns Postage
To make a return, please email us to receive an email with a pre-paid postage label and instructions regarding how to return the item to us. You will need to print your label and take the parcel to the Post Office. Your return postage will not be refunded if you pay for it yourself.
We cannot offer free returns on sale items.
If you are shipping an item over £50, you should consider using a trackable postal service at your own cost. We don’t guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 5 working days. This will be the cost of the item returned and not include delivery costs.
If your items is not returned in a saleable condition you will need to pay to have your items returned to you again as they are your property. Please ensure you are eligible for a refund before returning an item to us.
Late or missing refunds (if applicable)
If you haven’t received a refund yet contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all this and you still have not received your refund yet, please contact us at hello@andkeep.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange something, please send us an email at hello@andkeep.com and we will discuss this with you.
