Hygienic, reusable, extra durable and 100% taste-neutral

These sturdy, stylish & sustainable glass straws are the bartender of the collection! Use them as a handy stirrer too! Sip elegantly from a tumbler, martini or wine glass.

HALM straws are BPA-free, toxin-free and recyclable, meaning they help to keep the environment clean and green. They are the only straw to be completely tasteless.

Glass has an honest soul. You can see all the impurities and dirt instantly, their smooth surface making them the most hygienic straw you can own.

You may be nervous of the glass breaking but these are super strong and durable, designed to last a lifetime. Yes, they are great for children too not just for their robustness, they have smooth round edges for a safe drinking experience. We have banged them on a table and dropped them from head height and they remained intact. You have to see it to believe it!

This set contains 6 straight glass straws and a handy plastic-free cleaning brush. The straws have a tiny Halm logo etched on them.

Size: 15cm long

Care: These straws can go in the cutlery rack of the dishwasher, on the rods or laid down (if not full of smoothie 😀). They can be hand washed in hot soapy water. A natural-bristle brush is also provided for removing any dried-on drink.

HALM straws are also available as a Mixed Starter Pack, Bent Long Pack or Straight Long Pack.

Plastic Straw Facts

• 3 BILLION plastic straws are used and discarded every day. That's equivalent to the weight of 500 Orca whales!
• On average, a straw is used for just 15 minutes.
• Plastic straws take 3-500 years to break down into micro plastics, which are then found in our oceans, water and food chain. This does not just affect humans but all life on this planet.
• Plastic straws are amongst the Top 10 most found waste on beaches.

HALM

Based in Berlin HALM is on a mission to stop the use of plastics in the supply chain, ultimately creating a more sustainable future for generations to come. So far they have stopped the use of 1,000,000 plastic straws every day. All of their products are completely plastic free and manufactured in Germany.

Please note Royal Mail are experiencing delays due to staffing shortfalls and increased mail volumes. Some orders are taking up to 2 weeks to arrive after we have posted them.

We strongly advise you opt for a tracked method of postage.

We are dispatching as set out below. 24, 24 Tracked, 48 Tracked ordered by noon are packed and posted the same day. If you would like to ensure your order is despatched quickly, please choose these shipping options and not Free Standard Delivery or Standard Delivery (£2.49).

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Free Standard Delivery over £40 (UK only) - 7-10 days 

Your order will arrive up to 10 days you receive the shipping confirmation email. Please see the above note on Royal Mail delays at distribution centres.

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Royal Mail 24 £3.75 - 1-3 working days (not guaranteed - see below*)
Royal Mail 24 Tracked* £4.75 - 1-2 working days (not guaranteed - see below*)

*You must order by 12:00 (noon) for your order to be posted the same day (Monday - Friday). This is a Royal Mail 24 service which is not guaranteed but best endeavours on behalf of Royal Mail to deliver your order 24 hours after posting. Please see the above note on Royal Mail delays at distribution centres.

*Tracked: Choosing this service will provide you with end-to-end tracking plus a predicted day and estimated time of delivery by SMS and/or email.

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Royal Mail 48 Tracked* £3.49 - 2-4 working days (not guaranteed - see below*)

You must order by 12:00 (noon) for your order to be posted the same day (Monday - Friday). This is a Royal Mail 48 service which is not guaranteed but best endeavours on behalf of Royal Mail to deliver your order 48 hours after posting. Please see the above note on Royal Mail delays at distribution centres.

*Tracked: Choosing this service will provide you with end-to-end tracking plus a predicted day and estimated time of delivery by SMS and/or email.

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Standard Delivery £2.49 under £40 (UK) - 7-10 days 

Your order will arrive up to 10 days you receive the shipping confirmation email. Please see the above note on Royal Mail delays at distribution centres.

Please note:

If you order after noon on Friday, your order will be posted the following Monday. There are no mail collections on Saturdays.

If you order on a Bank Holiday, or when we have our annual Christmas shutdown, your order will be posted the next working day.

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Undelivered Orders

It is the customer's responsibility to check all delivery address details are correct before completing your purchase. Orders that go missing or are delivered to an incorrect address cannot be retrieved or replaced by us, if the delivery details were incorrect.

If your item is returned to us undelivered (for an incorrect postal address, not collected from courier in time, etc.), you will need to pay the full postage cost (i.e. £3.00 for a Royal Mail small parcel) to have your order resent to you.

We cannot refund orders that have not been delivered until 10 working days have passed since we posted it. They are still in the Royal Mail network and on their way.

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Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Returns made outside of the UK must be paid for by the customer. 

To be eligible for a return, your item must be unused, saleable and in the same condition that you received it. It must also be in the original undamaged packaging. We cannot refund your delivery cost.

Unfortunately we cannot accept returns on toothbrushes, toiletries & cosmetics (including toothpaste, sunscreen and make-up), sanitary products (pads, pants & cups), tights & socks, or underwear.

We also cannot send a pre-paid label for an exchange if you did not receive your requested colour or pattern for a product that states we will send you one at random. We do our best to fulfil your requests based on the stock on hand. If you which to exchange such items, you can do so by paying the return postage yourselves.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.


Returns Postage

To make a return, please email us to receive an email with a pre-paid postage label and instructions regarding how to return the item to us. You will need to print your label and take the parcel to the Post Office. Your return postage will not be refunded if you pay for it yourself.

We cannot offer free returns on sale items.

If you are shipping an item over £50, you should consider using a trackable postal service at your own cost. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 5 working days. This will be the cost of the item returned and not include delivery costs.

If your items is not returned in a saleable condition you will need to pay to have your items returned to you again as they are your property. Please ensure you are eligible for a refund before returning an item to us.

Late or missing refunds (if applicable)
If you haven’t received a refund yet contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all this and you still have not received your refund yet, please contact us at hello@andkeep.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange something, please send us an email at hello@andkeep.com and we will discuss this with you.