Stunning sustainable journal with recycled leather cover

A beautiful and fantastically tactile, quality slim pocket journal made with recycled leather covers and 100% sustainable paper.

This stylish journal is subtly debossed on the front cover with the wording Make a Mark. Ethically produced with 62 pages of 80gsm white mixed lined and plain paper. Thread stitched to the spine for added durability. 

Available in 6 colours (Yellow, Dusty Blue, Green, Red, Orange and Charcoal).

Every VENT notebook sold helps support children’s education projects worldwide. 

Size: Pocket (100mm x 150mm)

VENT for Change is a Bristol based sustainable stationery company that supports children’s education projects worldwide. Proceeds from every VENT product sold go towards global education projects getting children back in to school.

VENT have also launched 'Share a Pencil Day', a global education awareness day for UK school children, as well as the 'Ambassador for Change' programme which provides free pencils to charities and volunteers working overseas. Pencils are given out FREE to those that need them most. 

Please note Royal Mail are experiencing delays due to staffing shortfalls and increased mail volumes. This is particularly bad in cities. Some orders are taking up to 2 weeks to arrive after we have posted them.

We are dispatching as set out below. 24, 24 Tracked, 48, 48 Tracked ordered by noon are packed and posted the same day. If you would like to ensure your order is despatched quickly, please choose these shipping options and not Free Standard Delivery or Standard Delivery (£1.99).

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🎄🎁 LAST Christmas Posting Dates 🎄🎁

The last days for placing an order to receive it in time or Christmas are:

Standard Delivery - Sunday 13th December

Royal Mail 48/48 Tracked - Friday 18th December

Royal Mail 24/24 Tracked - Sunday 20th December

We will be closed from Wednesday 23rd December so orders placed after noon on Tuesday 22nd December will not be posted until Tuesday 29th December onwards.

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Free Standard Delivery over £30 (UK only) - 7-10 days

Your order will arrive up to 10 days you receive the shipping confirmation email. Please see the above note on Royal Mail delays at distribution centres.

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Royal Mail 24 £3.49 - 1-2 working days (not guaranteed - see below*)
Royal Mail 24 Tracked* £4.49 - 1-2 working days (not guaranteed - see below*)

*You must order by 12:00 (noon) for your order to be posted the same day (Monday - Friday). This is a Royal Mail 24 service which is not guaranteed but best endeavours on behalf of Royal Mail to deliver your order 24 hours after posting. Please see the above note on Royal Mail delays at distribution centres.

*Tracked: Choosing this service will provide you with end-to-end tracking plus a predicted day and estimated time of delivery by SMS and/or email.

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Royal Mail 48 £2.49 - 2-3 working days (not guaranteed - see below*)
Royal Mail 48 Tracked* £3.35 - 2-3 working days (not guaranteed - see below*)

You must order by 12:00 (noon) for your order to be posted the same day (Monday - Friday). This is a Royal Mail 48 service which is not guaranteed but best endeavours on behalf of Royal Mail to deliver your order 48 hours after posting. Please see the above note on Royal Mail delays at distribution centres.

*Tracked: Choosing this service will provide you with end-to-end tracking plus a predicted day and estimated time of delivery by SMS and/or email.

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Standard Delivery £1.99 under £30 (UK) - 7-10 days

Your order will arrive up to 10 days you receive the shipping confirmation email. Please see the above note on Royal Mail delays at distribution centres.

Please note:

If you order after noon on Friday, your order will be posted the following Monday. There are no mail collections on Saturdays.

If you order on a Bank Holiday, or when we have our annual Christmas shutdown, your order will be posted the next working day.

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INTERNATIONAL

£10 (most of Europe)

We are currently unable to offer international delivery to any countries outside of the EU and only certain countries in Europe.

Delivery times vary by country. We mostly use Royal Mail so please check their website for specific country delivery times.

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Undelivered Orders

It is the customer's responsibility to check all delivery address details are correct before completing your purchase. Orders that go missing or are delivered to an incorrect address cannot be retrieved or replaced by us, if the delivery details were incorrect.

If your item is returned to us undelivered (for an incorrect postal address, not collected from courier in time, etc.), you will need to pay the full postage cost (i.e. £3 for a Royal Mail small parcel) to have your order resent to you.

We cannot refund orders that have not been delivered until 10 working days have passed since we posted it. They are still in the Royal Mail network and on their way.

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Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Returns made outside of the UK must be paid for by the customer. 

To be eligible for a return, your item must be unused, saleable and in the same condition that you received it. It must also be in the original undamaged packaging. We cannot refund your delivery cost.

Unfortunately we cannot accept returns on toothbrushes, toiletries & cosmetics (including toothpaste, sunscreen and make-up), sanitary products (pads, pants & cups), tights & socks, or underwear.

We also cannot send a pre-paid label for an exchange if you did not receive your requested colour or pattern for a product that states we will send you one at random. We do our best to fulfil your requests based on the stock on hand. If you which to exchange such items, you can do so by paying the return postage yourselves.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.


Returns Postage

To make a return, please email us to receive an email with a pre-paid postage label and instructions regarding how to return the item to us. You will need to print your label and take the parcel to the Post Office. Your return postage will not be refunded if you pay for it yourself.

We cannot offer free returns on sale items.

If you are shipping an item over £50, you should consider using a trackable postal service at your own cost. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 5 working days. This will be the cost of the item returned and not include delivery costs.

If your items is not returned in a saleable condition you will need to pay to have your items returned to you again as they are your property. Please ensure you are eligible for a refund before returning an item to us.

Late or missing refunds (if applicable)
If you haven’t received a refund yet contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all this and you still have not received your refund yet, please contact us at hello@andkeep.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange something, please send us an email at hello@andkeep.com and we will discuss this with you.