This perfectly compact insulated food flask is ideal for keeping your soups, casseroles and stews hot or fruit salads, gazpacho and ice cream cold. The vegan leather strap holds a super convenient ladle spoon which is shaped perfectly for scooping out the tasty contents.
Features:
- Great for adults & older kids (hot food caution)
- High quality 304 stainless steel
- Convenient ladle spoon
- Keeps hot up to 6 hrs & cold up to 8 hrs
- BPA free, FDA food safe materials
- Secure twist top lid
- Perfect for taking to work, school or trekking
- Save money, by avoiding expensive take outs
- Help the planet by reducing food packaging waste
- Silicone seal locks in freshness and flavour
Size: 16cm high, 9cm wide, capacity: 400ml
For best results, before use, pre-fill for about 3 minutes, using hot water for hot food or cold water for chilled food (do not overfill your flask). Leave sufficient space in the neck to fit the lid. The top of the flask is wider than most liquid flasks, therefore you should heat your food to the maximum temperature possible in order to have optimal heat retention. Lid must be hand-tightened but without extra force as the extreme temperatures will make it more difficult to open your food flask.
This product must not be used for keeping milk products or baby food warm or cool. Don’t keep perishable foods for a prolonged period. Keep out of reach of children when product contains hot liquids. Before screwing down the lid, please make sure that the sealing ring is undamaged and fully fits into its pocket. Transport upright. Hot liquids can cause scalding.
Not dishwasher or microwave safe. Clean with warm water and washing-up liquid prior to initial use and after every use. Do not immerse in water. Dry thoroughly after leaving it to drain. Always store vessel with lid removed.
To remove any stains, fill with hot water and add one teaspoon of bicarbonate of soda (do not put lid on while using this cleaning method). For best results, soak overnight. Always rinse before re-use. To avoid stains and residue, use a solution of vinegar and water.
Dan Black and Martin Blum met while studying industrial design at Northumbria University. In 1998, not long after graduating, they formed black+blum. Their studio is in the Oxo Tower, London. They have won over 25 international design awards and many of our their designs are in permanent collections of internationally renowned design museums.
Please note Royal Mail are experiencing delays due to staffing shortfalls and increased mail volumes. This is particularly bad in cities. Orders may take up to 10 working days to arrive although we are dispatching as set out below (24, 24 Tracked, 48, 48 Tracked ordered by noon are packed and posted the same day).
Free Standard Delivery over £30 (UK only) - 5 working days
Royal Mail 24 £3.49 - 1-2 working days
Royal Mail 24 Tracked* £4.49 - 1-2 working days
You must order by 12:00 (noon) for your order to be posted the same day (Monday - Friday). This is a Royal Mail 24 service which is not guaranteed but best endeavours on behalf of Royal Mail to deliver your order 24 hours after posting.
*Tracked: Choosing this service will provide you with End-to-end tracking plus a predicted day and estimated time of delivery by SMS and/or email.
Royal Mail 48 £2.49 - 2-3 working days
Royal Mail 48 Tracked* £3.35 - 2-3 working days
You must order by 12:00 (noon) for your order to be posted the same day (Monday - Friday). This is a Royal Mail 48 service which is not guaranteed but best endeavours on behalf of Royal Mail to deliver your order 48 hours after posting.
*Tracked: Choosing this service will provide you with End-to-end tracking plus a predicted day and estimated time of delivery by SMS and/or email.
Standard Delivery £1.99 under £30 (UK) - 5 working days
Your order will arrive up to 5 working days after you place it.
Please note:
If you order after noon on Friday, your order will be posted the following Monday. There are no mail collections on Saturdays.
If you order on a Bank Holiday, or when we have our annual Christmas shutdown, your order will be posted the next working day.
INTERNATIONAL
£10 (Europe), £15 (rest of world)
Delivery times vary by country. We mostly use Royal Mail so please check their website for specific country delivery times.
Undelivered Orders
It is the customer's responsibility to check all delivery address details are correct before completing your purchase. Orders that go missing or are delivered to an incorrect address cannot be retrieved or replaced by us, if the delivery details were incorrect.
If your item is returned to us undelivered (for an incorrect postal address, not collected from courier in time, etc.), you will need to pay the full postage cost (i.e. £3 for a Royal Mail small parcel) to have your order resent to you.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Returns made outside of the UK must be paid for by the customer.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original undamaged packaging. We cannot refund your delivery cost.
Unfortunately we cannot accept returns on toothbrushes, toiletries & cosmetics (including toothpaste, sunscreen and make-up), sanitary products (pads & cups), tights & socks, or underwear.
We also cannot send a pre-paid label for an exchange if you did not receive your requested colour or pattern for a product that states we will send you one at random. We do our best to fulfil your requests based on the stock on hand. If you which to exchange such items, you can do so by paying the return postage yourselves.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Returns Postage
To make a return, please email us to receive an email with a pre-paid postage label and instructions regarding how to return the item to us. You will need to print your label and take the parcel to the Post Office. Your return postage will not be refunded if you pay for it yourself.
We cannot offer free returns on sale items.
If you are shipping an item over £50, you should consider using a trackable postal service at your own cost. We don’t guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 5 working days. This will be the cost of the item returned and not include delivery costs.
Late or missing refunds (if applicable)
If you haven’t received a refund yet contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all this and you still have not received your refund yet, please contact us at hello@andkeep.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange something, please send us an email at hello@andkeep.com and we will discuss this with you.
